241 Smalling Rd Elizabethton, TN 37643 423-542-2798

Customer Testimonials for Birkner's Auto Sales

Testimonial Photo

Lacy Shepherd - 2017 Hyundai Santa Fe

I purchased a 2017 Hyundai Santa Fe today and drove all the way from NC to get it! Dan and his lovely wife were wonderful to work with. Since I live 2 hours away I called multiple times surprisingly I got an answer each time. Dan was honest with me about the damage to the vehicle so I was fully aware of what I was getting. (Rear ended and damage was repaired I was able to confirm this on carfax.) He even lowed the original asking price to pay for a rear-end alignment and was insistent that I have it done. Allowed me to test drive the vehicle and he answered every question we had all while he and his wife worked with my loan officer at my local bank in NC via email and on the phone to make sure everything went smoothly. So far the vehicle runs like a dream and considering I drove my new car 85 miles to home today I’m confident it will continue to do so. Dan even helped my friend and I out when we went to leave and her car wouldn’t start. He brought his tools and got to work and fixed it so the car started back up. I’m thrilled with my purchase and thrilled with the dealer I chose. They may not look like every other car dealership but they know what they’re doing and I couldn’t be happier.